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Re: I have problems with my bluetooth devices on my laptop.

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Sorry,I didn't get what you ment at first. It's a P0E90EA#AB8


Re: Need help to find new drivers after update from 8 to 8 pro

issue on using HP un2420 EV-DO-HSDPA Mobile Broadband Module

wifi option not appearing

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the wifi adapter in the network and sharing centre appears sometimes and sometimes it doesn't appear. 

When it appears then the wifi option is greyed out sometimes. Similarly when i switch on the laptop the numlock is always on, i mean i couldn't enter my password using the numpad until i turn off the num lock.

HP ENVY x360 - 15-w237cl wifi losses connection

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I just purchased this laptop from Sams Club and all current drivers and updates have been made. For some reason wifi connection is lost. I have read a lot of forums and it says to contact customer service for a driver update. This is just such a new laptop that I cannot find any drivers online.

 

One other thing the lighting on the keyboard is off, I tried following steps, Start, Programs, HP Proximity - But this option is not available on the Start Menu....

 

If I cannot get this Wifi to work I will be doing a return, its very fustrating......

LAN

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I have installed sp58519 as the driver for LAN after a fresh install of windows 8.1 64-bit.This driver was listed on the HP website itself for my laptop model.However the LAN does not seem to connect and always shows a black exclamation mark in a yellow triangle.On clicking it shows that no internet access is present.Also I am facing issues with the wireless driver.It does not function always and does not show the networks.For the WLAN I have installed sp71571 as the driver.Please help me out.

Re: LAN

Can't view a wifi network but others can

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i have windows 10, and using an hp laptop.
there are 3 networks and i can only see #1 and 3. i can't find or see the #2 network. but my phone can see #2 network and other laptop can see it too.

at this point im sure it is not related to the router as you can see others are able to connect or find that #2 network. hwoever my laptop can't. now what to do to fix this? I already tried uninstalling my driver and reinstalling it. also it is up to date. no option for roll back. what to do? help.


Re: Help! My Wireless adapter is Freezing my computer!

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i have alraedy done it.all the tests passed.it showed no error.

Re: Can't view a wifi network but others can

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Hi:

 

The only thing I can think of is that your other devices have dual band (2.4/5.0 GHz) wireless cards, and the #2 network is broadcasting on the 5.0 GHz band, which is why your notebook can't see #2, since most likely it only has a single band (2.4 GHz) wireless card.

 

Hardly any HP consumer class notebooks have dual band wireless cards.

Re: Unable to find a working wireless driver

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Hi, Charles:

 

You need these drivers...

 

For the smbus and usb controllers, download and install the amd chipset drivers and restart the PC.  You want the first driver listed on the webpage.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

The parts list for your notebook indicates that it comes with an Atheros AR9485 802.11b/g/n 1x1 WiFi adapter.

 

You need this driver for that model wlan card...

 

This package provides the driver to support the Atheros Wireless LAN adapter in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57138.exe

 

The unknown device probably needs this driver...

 

This package provides the HP ProtectSmart Hard Drive Protection Software (HP 3D Driveguard) for supported notebook models that are running a supported operating system. The HP ProtectSmart Hard Drive Protection Software (HP 3D Driveguard) protects the hard drive by "parking the heads" if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61037.exe

Re: Spectre x360 Wi-Fi Doesn't Connect After Restart

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Thanks for reaching out to us on HP Support Forums. Smiley Happy I understand from your post that your HP Spectre x360 - 13-w030ca disconnects from the wireless network. And you have to either restart it or go to sleep mode and return for the notebook to reconnect to the wireless network. You have certainly done your part of troubleshooting and have done a great job. 

I recommend you to download and install the following SoftPaq to update the wireless driver via this link: http://hp.care/2fRT0mQ. Post the update, you may restart the laptop and check. If the issue still persists then please go through the step by step troubleshooting guide for wireless issue using this link: http://hp.care/2dxtyT5. Feel free to let me know the outcome. Cheers! Smiley Happy

Re: When i my notebook shuts down, the Wi-Fi stops working. Until i re-install the Wi-Fi driver.....

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Hi! , Welcome to HP forums.

 

I understand that you have wireless issues with your laptop.

 

As you mentioned that windows 10 came preinstalled with your laptop. 

It is not recommended to downgrade the operating system as some functionalities on your laptop might stop working.

Your laptop is been designed to work with windows 10 not with windows 7. 

However, You can try updating BIOS and wireless drivers from the link below.

 

Wireless driver link: http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76212.exe

BIOS update link: http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76931.exe

 

If the issue still persists  after updating drivers, Please revert back the operating system to windows 10.

 

I will watch for your reply.

Have a great day! Smiley Happy

Re: Bluetooth settings disappeared

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Hi

Thanks for reply. Will I lose any files if I do a hard reset?

Thanks

Wifi issues

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I cannot connect to home Wifi. When troubleshooting the problem, message says that Wifi adapter is being reset but ultimately error message received is "Wi-Fi" doesn't have a valid IP configuration.  

 

Please help.


Re: Windows 10 and HP Spectre x360; no wireless networks displayed

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Hello,

 

I'm also having the same problem with my HP Spectre Pro x360 G2.

 

I'll be using the internet via WIFI, then it drops and then it no longer displays any networks (even though there are several possibilities in my building) and an icon with a red cross appears in the place of the usual WIFI signal bar.

 

I've just had to restart my computer about 10 times for it to give me some networks again and it only lasted about 2 minutes before the connection dropped again and I lost all networks.

 

My product number is V1B00EA#ABU

 

Please advise.

 

Thanks,

 

Helen

internet connection

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My direct connect to the internet isnt connecting

broadcom 43224 - 4353 driver issue

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Hello

I need to use 5 GHz band for special networking issues and monitoring purposes.

It is claimed that Broadcom 43224 chipset has 802.11n "dual band" capabality. ON THIS PAGE.

My 43224 chipset has pci id 14e4:4353.

Currently I have this driver installed: Broadcom 802.11a/b/g/draft-n version 5.60.48.35.

 

I've checked the driver for my laptop. ON THIS PAGE. (MINE IS OLDER)

I've used this command in cmd:

netsh wlan show drivers

the output:

    Radio types supported     : 802.11n      802.11a      802.11g      802.11b

 

If it is really 5GHz band capable (as it is claimed) why can't I use 5GHz band?

Is it a driver problem? for example, hp hasn't included the capability in the driver, or something else? Or is it just hoax?!

 

 

Problem with miracast on some HP EliteBook 840 G3

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Goodmorning,

 

I have a strange issue on some hp elitebook 840 G3 in my business. I don't understand the problem but some elitebook cannot use miracast because appear message "you device doens't support miracast" when i try use connect button in Windows 10. But in the past it worked. I already updating OS, wireless drivers and bios but this not fix the problem. Also, if i run the command "netsh wlan show driver" appear

"Display wirless supported: NO (video driver: YES, Wi-Fi divers: NO)

 

How i can fix this issue?

 

Thank you.

Re: WIFI Issues - Can't Connect to Network

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Hi this will happen when you upgrade the windows in some HP model. 2 Option 1st. try to uninstall WIFI dirver and install the update driver from HP website 

2. try to uninstall the HP connection Manager if u have in already installed.

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