I've had the ongoing issue of randomly losing internet connection. When I troubleshoot the problem, it says:
Usually relentless restarting eventually helps but sometimes I'm left without internet connection for hours. Please help!!!
Hi,
Looled like you upgraded your machine from Windows 8.1 to Windows 10 but you have not applied new driver. Please download and install the following Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers for Windows 10:
http://ftp.hp.com/pub/softpaq/sp72501-73000/sp72517.exe
Regards.
Wow! Such a simple solution. Thank you so much!
FullerT wrote:Wow! Such a simple solution. Thank you so much!
Hi,
You are welcome and yes very simple.
Refards.
Even though i am mad at hp for this but it is what it is.
Hi.
Thanks for your help. The problem has been solve per the HP troubleshoot as your recommended. The network adapter requires for updated in relevant to Wins updated.
Thanks
WinaiG
hi i have very slow internet on this machine - 70% less than the other unit in the house.
all drivers, bios, windows are uptodate. only running one av programme - mcafee
checked everythong I can, any sugestions ??
regards
hello team
this software did not solve the problem,
kindly suggets
regards
Hello!
I have an HP Pavilion dv6-6145dx Entertainment Notebook PC, and I recently upgraded to Windows 10 (64-bit). After upgrading, Bluetooth is nowhere to be found as an option (device manager, etc.). I checked Partsurfer and it listed part # 630703-001 B/G/N WLAN card. I believe that this is a Ralink (now Mediatek?) card - possibly Ralink rt-5390 mini pci-express.
Is there any hope for an updated Windows 10 bluetooth driver for me?
Thanks!
Amanda
Hello everybody,
I was playing around with the wifi cards and tried out to unplug the antenna on the wifi card on an old laptop of mine.
Well, I had no wifi signal in a range over 5 meters.
A friend of mine said he had this problem too, hp (I gues the laptop is too the pavillio 15). I told him to look after the antenna at the wifi card.
And there he saw something strange. THe wifi chip card had 2 letterings, one onboard (on the chip card) and one on the a sticker. On the onboard the wifi antenna was plugged in to the channel 2 (L2) and on the sticker it was the channel 1.
Well, he changed the channel, plugged the antenna on the L1 (channel 1 Onboard) and voila, it worked for him very well. No driver updates, no different drivers, nothing. Just the wifi antenna. (Also he had only a wifi antenna, no AUX antenna like some other notebooks)
Hope it helps for you too in that way (if the drivers are not the problem).
Hello
I did a lotof testsby installingthe latest andolddrivers.Changing therouter, and so on.
Finally,I mentionedwifimodulewhich todaycamefromHP service.
Problem solved.The first testsshowedthateverything is working properly.
The fulltestwill doin the eveningbut it seemsthat everythingis ok
KrisNext
Nothing seems to fix or to put it better everything seems to work just for 10 seconds then the router start restarting.
I cant really understand why this happens only when i try to connect my HP lapropts.. Wierdest thing ever seen.
I believe something isnt compatible between HP laptops and Sitecom routers. I am not the expert here but after 4 days that i tried everything that what i think.
Hi
The model laptop is Pavilion g6 2380sa, since i have reloaded windows it is now running a standard copy of Windows 8.0 (64)
Thanks
Martyn
The specs sheet I see does not show your notebook as having bluetooth.
What is the PCI\VEN character string for your wireless adapter? (use the device manager. Right click on the device and select properties and then Hardware ID)
Thanks for the reply. I request you to follow the steps below and check if that helps.
I would suggest you to check the power management settings for your wireless adapter and see if that help.
1.Open Network and Sharing Center (click the Start button, type Network and Sharing in the Start Search box, and press Enter)
2.Click on Change adapter settings link in the upper left of the navigation pane.
3.Right click the Wireless Adaptor to enable/disable power management support on and Select Properties.
4.Click Configure.
5.On the Power Management tab, check or uncheck the Allow the computer to turn off this device to save power check box.
A. When checked, power management is enabled on the network adapter.
B. When cleared, power management is disabled on the network adapter.
6.You can enable Wake on LAN for all wake methods or just enable magic packet WoL:
To enable Wake on LAN for all methods, check the Allow this device to wake the computer check box.
To enable Wake on LAN for magic packet only, check the Allow this device to wake the computer check box and then check Only allow a magic packet to wake the computer check box.
7.Click OK.
Hey,
How did the steps work out for you?
I agree.
I can't understand why HP doesn't include dual band cards with bluetooth as standard equipment nowadays.
And now maybe even dual band AC cards with bluetooth. The additonal cost would probably be $20 to the consumer.
But like you wrote...it is what it is.
Hi @Harrymuzzy,
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with WiFi connetion. I would like to assist you today with resolving this issue.
Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please get back to me with above information, so I can help you better.
Dear Concern,
Kindly Take any action and give me solution. One of our Customer Shirazi Trading Which is customer of HP partner Mushko Computers .They purchase HP probook Laptop from Mushko and it contains Ralink Network Adopter and it does not connect with Cisco Access Point 1702i which SSID broadcast on 2.4ghz or 5.2 ghz kindly give any solution
