EllerySW wrote:
i found the product number. it is E4S12UA#ABL
Hello again EllerySW.
I'd like you to remove the driver and allow Windows to reinstall it. Here are the steps.
- Press the Windows+X , this opens the Context Menu.
- Select Device Manager.
- Expand the "Network Adapters" section. Note the name of the wireless device and post it.
- Right click on your wireless card and select "Uninstall."
- Reboot your computer. Windows will automatically reinstall the driver.
- Verify whether the problem persists.
Also, it is possible that your router needs an update as well. What is the make and model of your router?
Have a lovely day.