Thanks for the response. The driver to uninstall in Device Manager is located under "Network Adapters".
Irregardless, if this does not resolve the issue, I do believe there is faulty hardware involved. I would contact HP phone support for additional assistance. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns. Have a great day!
Mario