I just bought my HP ENVY and the wifi is extremely slow even though I have full bar. None of my other devices (ipads, iphone, old dell laptop) have any issue with the wifi except for the ENVY. I upgraded firmware for my router and I ran HP assistant to get all updates for the laptop. Searching the internet, seems like this is a common problem for the Realtek wifi adapter. What can HP do to help resolve the issue for me?
Here are information about my laptop.
Product name: HP ENVY 17 Notebook PC
Product number: E1P14AV
BIOS: F.43-12/23/2013 (097F110000405E00000620000)
Wifi Adapter: Realtek RTL8188EE 802.11b/g/n
Driver version: 2012.7.1231.2013
Driver Date: 1/13/2014