Hi
Sorry as a newbie
1. Product Number: BOC89EA#AB8
2. OS Windows 7 Home Basic
3. Wifi Device Hardware i dont know if correct? Broadcom 4313GN 802 11b/g/n
4. i can see different wireless connections at my computer but can not see my connection. My other laptop and smartphones can connect wireless without any smmall problem but i cant. i tried system back up or changing connection name but all only worked for 1 use. after closing computer same problem started again.