What is your Omen ? Please download and install the following Intel WLAN driver:
https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95992.exe
Hope this helps. For other question, please read
https://www.lifewire.com/how-fast-is-a-wifi-network-816543
Regards.
@banhien
hey MR banhien
well my omen is
OMEN by HP Laptop 17-an100ne
or do u need the product number ??
Awesome, thanks for the info!
You're very welcome.
(If yes, Click here to troubleshoot the same)
If the issue persists or occurs at random moments, I recommend you Update the BIOS & the chipset drivers using the HP website:
Click here to download
That said, The best way to resolve the issue is by using the HP Guided Troubleshooter:
(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
P.S: Welcome to HP Community 😉
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Hello, I have the same problem, my notebook is the pavilion g4 with windows 10. I tried to enter to the recovery mode pressing f11 but it doesn't work, the error message always appear before enter to the recovery mode.
There is another way to do it?
Thanks in advance
when i open the notebook it only shows black screen with the message:
"wireless module not supported. the system has detected a wireless module installed in the system is not supported. system halted. please remove device and restart . WLAN module ID (702)"
before this, i just checked and installed the updates from windows update last night then this happened when it restarted.
Have had this issue since buying the laptop earlier this year, but haven't been able to find a solution.
When my laptop sleeps for an extended period, upon waking the network adapter is not available. The wireless icon is gone replaced by the generic "globe" network icon. Turning on/off airport mode does nothing. When I go to device manager the Intel Wireless AC 9560 adapter is visible. In order to get wireless working again I have to disable and then re-enable the device to get it to work.
I am currently on 20.120.0.4. I previously actually go the latest intel released drivers but that actually was worse cause when the network adapter stopped working, it would disappear from device manager and I've have to restart the device.
I've installed the HP LT4132 LTE/HSPA+ 4G module with the drivers from the CD that followed which is Microsoft version 10.0.16299.492 of 2018-06-07.
The computer detects the 4G network and the handler Telenor SE but it says "No Service" - I have applied the APN for Telenor.
Also the Windows 10 settings says:"No APN available. Please add an APN" - but I have...!
I've tried to locate a specific HP (or Huawei) driver for it without luck (doen't seem to exists...?)
Anybody that could help me here? 🙂
Manufacturer: HP Inc.
Model: HP lt4132 LTE/HSPA+ 4G Module
Firmware: 12.617.12.00.00
Thanks for responding. I do not wish to hard reset the computer and wipe the memory. This is a work machine with important documentation in it.
Will there be any consequences I need to know about to restore the BIOS to default?
I've already tried uninstalling BT and re-installing drivers to no avail (but this was not with any BIOS changes). Does it matter if I do those first?
I also tried using the HP driver assistant tool from the web and that didn't work either.
I had an unexpected shutdown on its own and then the WiFi does not light up nor is it in device manager. Completely gone. Please help. I have reset the drivers already.
I Have HP TPN-I119, I install all the driver from the download section but all of them are not working on my wireless adapter. I I I see a yellow exclamatory on Device manager.
On the Other Devices
1. Network Controller
2. PCI Encryption/Decryption Controller
any help please? thank you
Issue started happening around a week ago. No matter what network/hotspot that my laptop connects to. There are spikes of no net. It is super noticeable when gaming as there are lag spikes. I did a hardware test using the HP support app and it detects no errors. I did driver updates (on windows and Hp Support App) and it still didn't fix it. Other devices in the network/hotspot that I connect to, work and games fine. The net spikes are not consistent, it goes down for 2 seconds every 25-45 seconds. My net doesn't disconnect or anything, it is not noticeable unless I do something that requires constant connectivity (like gaming). Even while voice chatting the net spikes are noticeable.
Things I have done:
Edit: For clarification, The wifi "Bars" never dropped during those spikes but when I am gaming or voice chatting, things freeze or pause for 1-2 seconds
Since the Windows 10 updates about May-July this year, my wireless internet speed has dropped from 25-30 MB to 1 MB and less. I also experience occasional wireless disconnects. Plugging in a TP-Link TL-WN722N USB wireless adapter brings the speed up to normal but I still have occasional disconnects.
My internal wireless adapter is a Realtek RTL8188EE bgn. I have tried updating the driver, uninstalling reinstalling and nothing helps. I have opened Restore but there are no Restore Points back before the updates. Since the TP Link 722 covers another port, I have tried three other small adapters but these are slow also and register in the Device Mgr. as Realtek RTL 8188 too. The TP Link that has normal speed registers as an Atheros AR9271 for some reason.
I would like to go back to my internal WiFi card and eliminate the bulkier TP-Link and also the disconnects.
Hi:
Please post the hardware ID's for those devices, and please post the full model number or product number of your notebook.
Use this guide to find the hardware ID for a device...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
Use this guide for how to find the model number of your notebook, because it is not a HP TPN-I119.
You may have to reinstall the Operating System on your PC. Follow the steps below-
1. Shutdown the computer.
2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.
3. Press F11 once for System Recovery.
4. Choose the Keyboard Layout.
5. Click on Troubleshoot.
6. Go to Recovery Manager and click on System Recovery.
Note: Back-up all your data as System Recovery will delete everything that you had saved or installed on the computer.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
First let me say how appreciative I am with your assistance in solving this problem.
If the WLAN is not working the I would expect the following:
C:\Users\aleja\Documents>netsh wlan show interfaces
The Wireless AutoConfig Service (wlansvc) is not running.
C:\Users\aleja\Documents>netsh wlan show interfaces
The Wireless AutoConfig Service (wlansvc) is not running.
I tried the same commands on the LAN and got the following, curious responses:
C:\Users\aleja\Documents>netsh lan show interfaces
The Wired AutoConfig Service (dot3svc) is not running.
Same for profiles, settings and tracing though tracing said there was not trace in progress.
I thought there might be a defect in the WLAN card itself and I am in the process of getting another card to see if a interchange would trigger the WLAN recognition. I checked the slots for the WLAN and WWAN and found the WLAN populated but not the WWAN. So, how can the OS be seeing the WWAN and not the WLAN? I also check to see if the cables for the WLAN were interchanged, they appear to be correct. I thought the WWAN cable might be touching each other, however that was not the case. WLAN is 7265NGW Intel product made in China.
Hello,
the network speed is very slow using RTL8723DE. Driver version is 2024.0.8.107. I have also tried some other driver versions. If i am lucky, then i have 10Mbps for some minutes then speed drops to 450 Kbps. Windows Version is 1903 (18362.356). Also going back to another older windows version of 1903 had the same problem. Deactivaton of Bluetooth does not improve anything. If i open Network and Sharing Center - Wifi Status, it shows me full Signal quality and a Speed of 72,2MBit/s.
Does anybody has a solution for me?
Thanks in advance.
Try disabling any AV software you might be using. I've seen some freebies that cause firewall issues, and produce the results you are seeing.
WyreNut
Hi; I recently purchased a computer for college but am having trouble keeping connected to the wifi. It will connect for about three minutes before I have to turn the computer off and log back in in order for the wifi to work again. The internet connection doesn't say it's disconnected when this happens, but when using the internet it says that I am offline. Thank you in advance.